Support

We're there for you, 24 hours a day, 7 days a week.

We service what we manufacture and sell anytime of the day and all over the world.

Service is always available, 24 hours a day, 7 days a week, anywhere in the world by dialing us in the U.S. at 314-968-9800. If calling after hours, dial extension 911 and a technician will be immediately notified and call you back. You can also reach our service department through email at tech@multi.com.

Multicom typically provides onsite emergency service within 24 hours of notification, and we schedule non-emergency service calls at your convenience. Certain destinations may require slightly longer lead time due to travel time or restrictions. Multicom also has ongoing relationships with factory trained technicians in many parts of the world. We can be there fast – when you most need us.

Only Multicom offers you this benefit. Any system that we have manufactured or originally installed, we also provide lifetime FREE call-in support for troubleshooting. We find that most electronic problems can be handled easily and quickly by your own electricians or technicians with just a little help from us.

We are there for them – at no cost to you.